Last updated: October 31, 2026
Welcome to BRINORA. These terms explain how our website and purchases work. “We,” “us” and “our” mean Baoding Zuoze Trading Co., Ltd., the company operating BRINORA. Please read these terms alongside our Shipping Policy, Return and Refund Policy and Privacy Policy before ordering.
Using our store
You must be legally able to enter a purchase contract, or use the store with appropriate permission. Please provide accurate contact, delivery and billing information and keep any account credentials private. Do not use the website for fraud, unlawful activity, harassment, uploading malicious software or attempting unauthorized access.
Choosing products for your home
Review the dimensions, materials, included pieces, care requirements and other details on the product page before ordering. Images help illustrate the product; screen settings can affect how colors appear. Any variations described on a listing do not remove your rights if an item is faulty or materially different from its description.
Prices and payment
Prices are displayed in US dollars unless clearly stated otherwise. Review the final order total, including any applicable tax, before paying. Standard US shipping is free. Available payment methods are shown at checkout. Use only a payment method you are authorized to use. Changes to prices apply to future purchases, not retrospectively to accepted orders.
Orders and corrections
After ordering, check your confirmation details and contact us promptly if anything looks wrong. If an item is unavailable or a material pricing or listing error affects your order, we will contact you to explain the options. If we cannot fulfill an order that has been paid for, we will arrange a refund. We will not substitute an item or increase a confirmed charge without your agreement.
Shipping and delivery
We ship to the United States with free standard shipping. Processing normally takes 1–2 business days, followed by an estimated 4–5 business days in transit. Business days exclude weekends and public holidays. Delivery estimates may be affected by carrier disruptions or other circumstances. If an order is missing or delayed, contact us so we can help investigate. See our Shipping Policy for details.
Returns, refunds and cancellations
You may request a return within 30 days of delivery. Buyers pay non-quality return shipping; we pay return shipping for quality problems. Contact us for the correct return address and instructions before posting your parcel. After receipt and inspection, approved refunds are processed within 5 days to the original payment account; bank or payment provider posting times vary. Contact us promptly to request a cancellation or change before dispatch. Our Return and Refund Policy explains the full process.
Website content and links
Our branding, text, images and design are protected by applicable intellectual property laws. You may use the website for ordinary personal shopping, but may not republish or commercially exploit protected content without permission. External websites and payment services may have their own terms and privacy policies.
Reviews and messages
Please keep reviews honest, relevant and based on your experience. Do not submit unlawful material, another person’s private information or content you do not have permission to share. We may remove content that breaks these rules. Customer service messages are handled as described in our Privacy Policy.
Availability and responsibilities
We aim to keep the website accurate and available, but maintenance, technical problems or errors may occur. We will take reasonable steps to address problems brought to our attention. To the extent permitted by law, we are not responsible for losses caused by misuse of the website or events beyond our reasonable control. Nothing in these terms excludes liability that cannot lawfully be excluded, or limits mandatory warranties, refund rights or other consumer protections.
Disputes and changes
If something goes wrong, email us so we can work toward a solution. This does not prevent you from using rights or remedies available through your payment provider or applicable law. The laws applicable to the operator govern these terms, subject to any mandatory consumer protections and jurisdiction rights that apply where you live. We may revise these terms for future use of the store; changes do not retrospectively remove rights attached to an existing purchase. If one provision cannot be enforced, the remaining provisions continue to apply.
Contact and company details
BRINORA is operated by Baoding Zuoze Trading Co., Ltd. Legal representative: Wang Guodong.
Registered and operating address: North of Liansan Village, Jiaozhuang Township, Lianchi District, Baoding, Hebei 071000, China.
Email: [email protected]
Customer service: Monday–Friday, 9:00 AM–5:00 PM, Los Angeles time (Pacific Time).