Last updated: October 31, 2026
Shopping for your home should feel comfortable, including knowing what happens to your information. This policy explains how BRINORA, operated by Baoding Zuoze Trading Co., Ltd., handles personal information when you visit our website, place an order or contact us.
Information we collect
When you order or contact us, we collect the details you provide, such as your name, email, telephone number, billing and delivery addresses, order details and customer service messages. If you create an account, we also process account information. Payments are handled through the payment providers offered at checkout; please do not email us full card numbers or payment credentials.
Our website and hosting systems may record technical information such as IP address, browser and device type, pages requested, access times and security events. Cookies and similar technologies help keep your cart, maintain your session and remember relevant preferences.
Why we use it
We use information to process payments and orders, arrange delivery, provide order updates, manage returns and refunds, answer questions, maintain accounts, prevent fraud, troubleshoot the website and meet recordkeeping or other legal obligations. Where we send promotional messages, we provide a way to unsubscribe; order and service messages may still be sent.
Who receives information
We share information needed to perform these tasks with service providers such as website hosting and technical support providers, payment processors, fulfillment partners and delivery carriers. We may also disclose information when required by law, to protect rights and security, or in connection with a lawful business transfer. We do not publish your private order or contact details on the website.
Cookies and your choices
You can manage cookies in your browser. Blocking necessary cookies may affect sign-in, the shopping cart or checkout. Where optional analytics or advertising technologies are used, applicable consent and opt-out choices will be provided. You can also unsubscribe from promotional emails using the link in those emails.
Storage, security and international handling
We retain information for as long as needed for the purposes described here, including order records, legal requirements and dispute handling. We use reasonable safeguards, but no online system can guarantee absolute security. Our company is based in China, and information may be accessed or processed in China or other countries where our service providers operate, subject to applicable data protection requirements.
Your privacy requests
Depending on where you live, you may have rights to access, correct, delete or obtain a copy of your information, and to object to or restrict certain uses. Email us to make a request or raise a concern. We may need to verify your identity in a proportionate way, and some records may need to be kept for legal reasons. We will respond as required by applicable law and will not discriminate against you for exercising your rights.
Children and external websites
Our store is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact us so we can review and delete it where appropriate. External websites have their own privacy policies, which you should review before providing information.
Updates
We may update this policy as our services or practices change. The latest version and revision date will appear here, with additional notice where required.
Contact and company details
BRINORA is operated by Baoding Zuoze Trading Co., Ltd. Legal representative: Wang Guodong.
Registered and operating address: North of Liansan Village, Jiaozhuang Township, Lianchi District, Baoding, Hebei 071000, China.
Email: [email protected]
Customer service: Monday–Friday, 9:00 AM–5:00 PM, Los Angeles time (Pacific Time).