Let’s make it easy to get in touch.
Questions about a piece for your home? Need a hand with an order? Email us at [email protected].
How we can help
For product questions, include the product name or page link. For an existing order, include your order number and the email used at checkout. If something arrived damaged, incorrect or faulty, photos of the item and packaging help us understand what happened.
Please do not send passwords, full payment card details or identity documents in your message.
Returns
Want to arrange a return? Contact us within 30 days of delivery. We will send the return shipping address and instructions by email. Please contact us before posting your parcel; the company address below is not a designated return warehouse.
Contact and company details
BRINORA is operated by Baoding Zuoze Trading Co., Ltd. Legal representative: Wang Guodong.
Registered and operating address: North of Liansan Village, Jiaozhuang Township, Lianchi District, Baoding, Hebei 071000, China.
Email: [email protected]
Customer service: Monday–Friday, 9:00 AM–5:00 PM, Los Angeles time (Pacific Time).